My name is Joe, I'm the Ideas Forum Manager. I just wanted to thank you for your thoughtful comments on this post - they really help us build a better product.
This is a great Idea! I'm happy to say our teams are currently actively working on adding this feature.
I am changing the status of this idea to In Planning as our teams are working on a plan to build and release this feature. We'll update this post as we make progress.
Hi team! I'd like to know if there are updates on this matter! I see it has been planned for a while but the tool is still unable to make the comment field to be mandatory. Thanks!
We really need to be able to require customers to leave a comment with more info on our NPS survey.
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