Request to Change Default CTA Trigger in Workflows - Why Seen and Not Click!?
Can the HubSpot team please change the default CTA Workflow trigger from "Has Seen" to "Has Clicked?" I can't think of a use case where an impression of a CTA would be used as a trigger, but I can think of innumerable cases where a click on a CTA would be used as a trigger.
Unfortunately our team has already had 2 instances where a workflow started assigning sales tasks en masse simply because the CTA trigger settings were not double-checked. In one case, the trigger was set correctly, but the workflow page auto-refreshed and cleared the setting unbeknownst to the HubSpot user.
Please please please fix this. Just change the order, the default option. It would minimize some headaches!
