Report on call outcomes and notes
It is weird that after ending the calls ,I made my notes in call out come section , but later on it became hard for me to search those notes. I had to go to each individuals timeline to get the updated notes. Additionally I was not able to add those notes in my reporting easily, because this section doesn't come up in reporting as well. So my suggestion is to add a searchable call outcome section with updated notes and also visible in reporting sheet. Thanks.