Reply to notes you've been mentioned
We've been using the notes section & the mention (@) option on contcats & deals quite a bit however, as we start to cmmunicate more and more through this section, a REPLY mention will be great. This way we could see who replies and when. Internal communication about contacts & deals made easy.
On a deal I write a note to @user1. User 1 responds on the same note and mentions me (user 2) as well as @user3.. who is supposed to take action . However, if someone else comes and sees the notes, it's impossible to identify who responded to what. You can always guess but it will be best to have something like: User 1 says: Hey @user2 have you... and then. User 2 says: yes I have @user1. Please note @user3 is in charge.
Also, none of the notes written by someone else should be deleted.
Voila, no room for mistakes.