HubSpot Ideas


Rename "is known" to "is known or updated" or Separate their functions

Hello!   This ease-of-use enhancement idea is to rename the "is known" property in workflows to read instead "is known or updated" or, the scalable solution would be to separate those functions.  Today, many customers do not realize (how could they?) that the "is known" parameter will also activate anytime that field is updated and it is very frustrating.   Request is to re-label "is known" as an interim solution and then, as architecture allows, separate these functions.

1 Reply
Participant | Diamond Partner

Had no idea this was the case. Better labelling and potentially separating those functions would be appreciated!