HubSpot Ideas

jgillan

Rename Connect Personal Email Button

Users are hesitant to connect their personal email because of the CTA on the user preferences email page (user-preferences/email) because the button says 'connect personal email' - it should just say connect email to make it less worrisome.

3 Replies
jaybaum
Contributor

Agreed! I have to explain to every user when onboarding, this is their personal work email - not actual personal email. 

danmoyle
Most Valuable Member | Diamond Partner

Adding more clout to this. I've had to explain this to severl new users over the last year. 

Jnix284
Hall of Famer

I think "Connect Individual Email" would be better to help clarify you're connecting an individual user's email, not a personal gmail and not a group email