Removing 'sent' emails from the Conversations Inbox.
When our team emails people from their contact profile, their sent email shows up as a new message in the Conversations Inbox. This clutters the inbox and actually takes up time from the team to close out the messages. Please add a way to turn off the syncing from email sends and limit it to only replies.
We recently added a "sent" view in Conversations. Emails sent out of HubSpot will no longer show up as New conversations in Inbox until that email received a reply from an external recipient! We hope this directly solves this idea!
we are facing the same problem with sent messages in our inbox. I know that there is a sent view but sent messages are still shown as open conversations in our inbox. Do you know if there is any way to remove the sent messages?
Debe ser un usuario registrado para añadir un comentario aquí. Si ya está registrado, inicie sesión. Si todavía no está registrado, hágalo e inicie sesión.
