HubSpot Ideas

JOB3

Removing HTML language from meeting description in Custom Report

I have come across various cases that when a customer creates a Custom Report that includes the properties "meeting description" or "notes", the report shows the HTML value for those properties instead of the actual text that was input in the app for the properties.

 

At the moment, it looks like this is expected behavior but I can appreciate the value it would create for users by having the prorperties show the actual values instead of HTML language. Is it possible to include it in the product scope for advancements ? 

26 Replies
Hildegaard
Contributor

Agreed, removing the HTML tags is a needed update!

Hildegaard
Contributor

Agreed, removing the HTML tags is a needed update!

laurabren
Contributor

+ 1 -- so bizarre!

laurabren
Contributor

Hi @natsumimori! Makes sense that this is behaving as expected, but was there any consideration in then displaying the results as rich text? It sort of feels like a miss to display with the formatting if it can't be displayed as HTML, or, if that's not possible (which I could see being the case), can the HTML tags be stripped when displayed in a report?

laurabren
Contributor

+1

courtneea
Member

I still can't understand why this hasn't been done when this seems like a basic reporting function that should be provided!