HubSpot Ideas

HJohnson3

Remove "enrolled in associated workflow" as an influenced revenue criteria

When looking at influenced revenue, data from contacts "enrolled in associated workflow" is accounted for in the influenced revenue. 

 

This should be removed or updated to "completed associated workflows". For instance, a contact is enrolled in a workflow with an email. The email has not triggered, there is nothing received by the contact, they have simply been enrolled in a workflow - attributing the revenue to the workflow without any real action from the contact is not really influenced revenue. The revenue should ONLY be applied after the contact has completed the workflow. 

1 Reply
SLongley3
Contributor

I would add that it's not just for influenced revenue, but also campaign influence in general.

 

And I would remove or give the option to remove/add worklfows to campaign influence. Even if a contact were to be 'influenced' on completion of a workflow, they could go through and open 0 emails but still complete. HubSpot would say they have been influenced by the campaign, when in fact they've done nothing!