Remove form submissions for test contacts

I want to be able to remove "test" contacts from being counted as a lead.

If I'm testing a form, I want to see that the form went through and get the follow up email, but I don't want it to go in our email marketing system as a marketing qualified lead.

I want to be able to block email domains e.g. from my company name from a buyer's journey/customer life cycle stage.

Test contacts mess up metrics. And I work out of several office locations so filtering by IP address doesn't help.

 

Do I have to create a rule in workflows for this? 

 

This would be a really helpful feature to be able to define 'test contacts' in the system who won't count as leads. Thanks.

24 Replies
Regular Contributor

Yes! Really need this feature!

New Member

 Agree here. It's a necessary feature for accurate data reporting. I'm surprised that this isn't already an option - for QA purposes, there will always be people testing forms and those submissions skew the data and disrupt our organization's usage of HubSpot.

Regular Contributor

 Agreed. This should be developed. This can heavily skew a campaign's numbers.

New Contributor

My customer service team is hounding me for this ability to delete a submission. PLEASE HELP!

Regular Contributor

+1. Would like to simply delete form submissions as outlined here.

Esteemed Contributor | Gold Partner
Esteemed Contributor | Gold Partner

I agree we really need this.

 

Created a whole flow.. and it wouldn't make sense to duplicate the forms to have empty lists because then I have to retest again as I have to update some IDs to the lists..

Occasional Contributor

It's completely ridiculous that you don't have this feature. Even the most basic cheapo marketing apps have this. Come on guys. 

Occasional Contributor

This is a huge issue. Yes you can exclude your IP address, but if your company didnt do that, even deleting the lead doesn't solve the problem. 

Regular Contributor

Upvoting! I agree with the above commenters, this should be a standard feature.

Occasional Contributor

Totally agree. This is a must-have function for every marketer as testing forms and things like GTM setup are essential and regular tasks.

New Contributor

Definitely need this feature.

New Contributor

I also need this feature.

New Contributor

Upvote to this idea! It is important for accurate headcount especially for events

New Contributor

Hé Hubspot, 

 

I agree and support this feature for Hubspot. 

A simple remove button for your test applications.  Smiley Happy

 

Kind regards,

 

Channah Stark

New Contributor

I completely agree. There has to be a way to remove test submissions.

New Contributor

Totally agree. At least tell us if there are any plans in the pipeline!

New Contributor

I agree. 4 years later.... this is still a required feature by many... is there any update here from Hubspot?

Visitor

I just asked the HubSpot support team about this last week with no solid response to when this would be fixed. They acted like I should "just deal with it"... 

 

I don't see it coming anytime soon.

Regular Contributor

Ughh! Bad news! Smiley Indifferent

Having to manipulate the data outside of HubSpot totally defeats the purpose of their reporting tools that they keep expanding. 

New Contributor

Just adding to this thread. It is very frustrating not to be able to delete the TEST submission. It is screwing all my numbers!