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Remove form submissions for test contacts

I want to be able to remove "test" contacts from being counted as a lead.

If I'm testing a form, I want to see that the form went through and get the follow up email, but I don't want it to go in our email marketing system as a marketing qualified lead.

I want to be able to block email domains e.g. from my company name from a buyer's journey/customer life cycle stage.

Test contacts mess up metrics. And I work out of several office locations so filtering by IP address doesn't help.

 

Do I have to create a rule in workflows for this? 

 

This would be a really helpful feature to be able to define 'test contacts' in the system who won't count as leads. Thanks.

HubSpot updates
14 Kommentare
RafiPN
Sachkundiger

Yes! Really need this feature!

mhan
Neues Mitglied

 Agree here. It's a necessary feature for accurate data reporting. I'm surprised that this isn't already an option - for QA purposes, there will always be people testing forms and those submissions skew the data and disrupt our organization's usage of HubSpot.

VirginiaBee
Sachkundiger

 Agreed. This should be developed. This can heavily skew a campaign's numbers.

dcuster
Mitwirkender

My customer service team is hounding me for this ability to delete a submission. PLEASE HELP!

robert1
Sachkundiger

+1. Would like to simply delete form submissions as outlined here.

benvanlooy Esteemed Contributor | Gold Partner
Esteemed Contributor | Gold Partner

I agree we really need this.

 

Created a whole flow.. and it wouldn't make sense to duplicate the forms to have empty lists because then I have to retest again as I have to update some IDs to the lists..

allieccollins
Berater

It's completely ridiculous that you don't have this feature. Even the most basic cheapo marketing apps have this. Come on guys. 

TextioJohn
Berater

This is a huge issue. Yes you can exclude your IP address, but if your company didnt do that, even deleting the lead doesn't solve the problem. 

ericacowan
Sachkundiger

Upvoting! I agree with the above commenters, this should be a standard feature.

JDUnymira
Berater

Totally agree. This is a must-have function for every marketer as testing forms and things like GTM setup are essential and regular tasks.