Remove a value from a multicheckbox property with a workflow
Hi there hubspotters - Multicheckbox properties are handy - you can add up to 1k values per contact!
If you set values with Workflows, you can only append or cleanse - would be great to have the possibility to remove one tag from the property - e.g: you have "A" "B" "C" "D" you enroll the contat and remove only "C" - As a result you will have: "A" "B" "D"
Same challenge for us. Need to clear a specific value from a multiple checkbox property. Right now it's only possible to replace och clear the entire property.
Clear value in workflow, should work in the same way as the add value function. Choose property (multiple chechbox) and then choose value to clear. Simple!
I'm totally on-board with this idea of being able to remove a multicheck option from a contact with a workflow, too!
Possible manual fix in the short term: Export my WHOLE contact list to Excel, do a Find/Replace to remove that option from the property column, then reupload that property data to Hubspot for all my contacts.
This would make a lot of sense to have. We keep track of subscriptions using multiple checkbox property and want to be able to uncheck one of the boxes when they unsubscribe from one particular service without clearing the entire property.
Not being able to wait on HubSpot and needing to add / remove multi-select values in workflow, we went with creating one property *per value* as a single-value multi-select. We then added all of the properties as checkboxes (each with their one option) to a form, so it looks like one multi-value property, but each are independent and can be toggled with workflow. Our need was area of interest, so we set up separate properties for: aoi-prod1 (only value "prod1") aoi-prod2 (only value "prod2") aoi-prod3 (only value "prod3")
Clearing/removing just one option from a HubSpot Multi-Select field is especially needed since tags aren't supported in HubSpot (which we need).
We instead need to use fields to add/remove values to trigger automations. Otherwise presently since we can't update (turn on/off) values from a multiple checkbox property then we need to create a whole new field every time we need to trigger an automation.
BTW this capability is available using Zapier but not inherently available within HubSpot.
Clearing/removing just one option from a HubSpot Multi-Select field is especially needed since tags aren't supported in HubSpot (which we need).
We instead need to use fields to add/remove values to trigger automations. Otherwise presently since we can't update (turn on/off) values from a multiple checkbox property then we need to create a whole new field every time we need to trigger an automation.
BTW this capability is available using Zapier but not inherently available within HubSpot.
