HubSpot Ideas

brkn

Related articles & CTA buttons

Would be awesome to be able to inset related articles or auto populate related articles from category or subcategory of knowledg base.

 

Also a CTA button would be nice. Like "Get started" on the "How to get started?" Knowledge base article.

HubSpot Updates
Delivered
October 14, 2019 02:48 AM

Idea Submitted
October 14, 2019 02:48 AM

The ability to add related articles is now live in the Knowledge base. To activate Related Articles, Go to Settings -> Service -> Knowledge Base and you will see a Related Articles setting. Simply enable it for related articles to appear.


3 Replies
Rich_Bibblio
Contributor

Hey!

Love the idea of related articles, but the complexities to calculate which ones relate will probably mean HubSpot couldn't commit to that scale of project.

 

Shamelessly, I'd recommend Bibblio. It can be added to your template as a code snippet and automatically suggests related articles using AI - so no editorial overhead. Category grouping could be possible too. It's free for small sites or testing.

 

DM me if you have questions.

 

Rich

goconnor
HubSpot Product Team

The ability to add related articles is now live in the Knowledge base. To activate Related Articles, Go to Settings -> Service -> Knowledge Base and you will see a Related Articles setting. Simply enable it for related articles to appear.


goconnor
HubSpot Product Team