HubSpot Ideas


Receive calls within HubSpot's browser app

Hello HubSpot community!
We're excited to offer phone numbers and inbound call forwarding but we know users also want to answer calls within the browser app.

Please use this post to let us know how important receiving inbound calls within HubSpot is to you and we'll keep you updated on our progress.

Status aktualisiert zu: Delivered
March 09, 2023 11:01 AM

Hi HubSpot Community! 
Inbound Browser Calling is Live!
Receiving calls in the HubSpot Browser allows users to:
  • Answer an inbound call in HubSpot
  • View the matching caller ID of the inbound caller
  • Choose user ring preferences in your HubSpot account to “ring in browser” or “forward to phone number”
  • Callers can leave a voicemail for HubSpot users, and users can access and listen to the voicemail in HubSpot
This feature is live in all portals. Resources for more details:

Status aktualisiert zu: Being Reviewed
September 20, 2022 01:14 PM

September 19, 2022 04:05 PM

Hi All,

I am excited to announce that we are now recruiting users to provide feedback on Inbound Calling within HubSpot. 

The feature is still in the Alpha stage so we are looking for users that want to provide early feedback in moderated sessions. If interested, please fill out this form to give us a bit more context and we'll reach out.

Happy Calling!

22 Kommentare

+1 PUr - I'd also love to see this feature in the app on the mobile phone


Yes, we need the ability to receive calls via the App and not just the browser!