Hello HubSpot community! We're excited to offer phone numbers and inbound call forwarding but we know users also want to answer calls within the browser app.
Please use this post to let us know how important receiving inbound calls within HubSpot is to you and we'll keep you updated on our progress.
@jmangiameli This should absolutly be a first priorty after inbound call. Also make sure that wireless headphones are supported. I know this has been tricky for some of the others omni-channels web softwares because delay in sound, but wireless headsphones are basic these days in any offices.
This is super important to us especially on mobile devices so our users can have inbound calls recorded and transcribed on the go. Turning off outbound calling on the mobile app seems like such a backwards step
This is super important, I live in Egypt and work for Gameball.co serving 2,000+ businesses from 65 countries, and while your team add Egyptian numbers to be included in the forwarding number countries, receiving calls on HubSpot app is the only way I can use it
I am excited to announce that we are now recruiting users to provide feedback on Inbound Calling within HubSpot.
The feature is still in the Alpha stage so we are looking for users that want to provide early feedback in moderated sessions. If interested, please fill out this form to give us a bit more context and we'll reach out.
Would love to test the upgrade. We have cold callers that would like to clock in and out each day and not receive the forwarded calls to their personal cell phones. On the other hand, while they are actively using Hubspot they should have the option to select the calls to be forwarded to their cellphone.
Yes it would be nice to have a choice, browser app answer or forward to a number. In addition, it would be nice to be able to set it by time for example 9-12 browser, 12:01-5pm forward to number. OR quickly/easily switch between the two as needed.
