I created a workflow for 'Customer service communication' subscription.
Scenario:
The idea was to subscribe contacts that become clients and unsubscribe them when the contract is over. Re-subscribe them when they come back again as clients and so on.
In short - Subscribe and unsubcribe contacts based on where they are at in the Lifecycle
Issue:
What I realised later is that once its unsubscribed, the part of the workflow to re-subscribe when they come back as a client, doesnt work.
We have to mannually re-subscribe them.
Request:
It would be great to be able to set up a workflow to re-subscribe contact based on 'source' of unsubscription.
This is an excellent idea and one I would also absolutely support. If I can't re-subscribe users then I don't have an accurate overview of who has what subscription.
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