Re-send or follow up option for NPS non responders

[andy2me]

It would be helpful if we could send a follow up email or reminder to non responder contacts. 

At present, there are limitations around how contacts can be enrolled and communicated with, whereas if you were able to manually or better yet pre-set a follow up email to non responders this would minimise the need to come up with hacks which also makes the original feedback email null & void creating a poor customer experience. 

Thanks 

Andy 

[andrewrong]

I'm hoping this functionality gets implemented soon. I would love to send a second email to those people who didn't respond to the initial NPS email.

[willtp]

This is unfortunately a big gap in this feature. Please implement ASAP 🙂

[jgillan]

Would love to be able to send a reminder email for the survey at variable days from the initial email. Also to send to those that opened vs didn't open would be a great feature too.

[AshleeRose]

Somne here! Would be good for all survey types to follow up non-responders automatically 

[BCapewell]

Has this been implemented?

[MSaiz]

We're definitely interested in this one!

[FStrach]

I totally agree with the abovementioned. It's crucial feature and should have been implemented already

[FedericoG]

Not sure if it is relevant, but I want to keep this thread alive as it would help a lot to have this feature implemented for the feedback surveys!