Re-send or follow up option for NPS non responders

It would be helpful if we could send a follow up email or reminder to non responder contacts. 

 

At present, there are limitations around how contacts can be enrolled and communicated with, whereas if you were able to manually or better yet pre-set a follow up email to non responders this would minimise the need to come up with hacks which also makes the original feedback email null & void creating a poor customer experience. 

 

Thanks 

Andy 

HubSpot updates