HubSpot Ideas

mnc_pic

Re: Google consent Mode v2 through Hubspot Cookie Banner?! (2024)

I've been on the hunt today to find an answer to this question. Based on how Google's Consent Mode works (specifically in Google Tag Manager), I don't think HubSpot's cookie banner solution currently works with it.

 

HubSpot isn't on Google's list of CCMPs with approved integrations, and I haven't been able to find any information about it from HubSpot's end. This is super concerning for companies that use HubSpot's CMS as well as their cookie banner tool.

 

It appears HubSpot would need to go through the steps to make their cookie management tools work with Consent Mode v2.

 

Frustrating. It basically renders HubSpot's cookie banner useless if you use anything Google-related at the moment. Hopefully HubSpot makes the necessary changes to work with Consent Mode v2 or someone has a solution that we're not aware of.

24 Replies
radapop
HubSpot Product Team

@AndrewBu if you'd like to continue using your manual implementation of Google Consent Mode, you'll need to update your code to support Consent Mode by following the steps in our dev docs here: https://developers.hubspot.com/docs/api/events/implement-google-consent-mode Otherwise, if you replace your script with HubSpot's native Tag Manager integration, basic Consent Mode v2 support will be applied directly.

 

@DAntonelli you're correct that our integration does not update any of the other default consent types. We do not have a timeframe planned to support storage types. If you wish to further customize which consent types are managed by the HubSpot cookie banner, this can be achieved by following the steps in our developer documentation to implement Google Consent Mode v2 manually and adding those storage types to the gtag functions.

 

comov2.png


---

Moving forward, we won't be able to respond to all questions or feedback directly through this thread.

🔹 Need help or have a question? Please reach out to our wonderful support team via your HubSpot account. They're your fastest route to getting the answers you need.

🔹 Have suggestions for improving HubSpot's integrations or Consent Mode? Share your ideas in our Ideas Forum by submitting a new request. Your input helps us prioritize features and keep track of demand!

Rebshu
Participant

Hello,

I am not using Hubspot CMS, but I am using the Hubspot cookie banner. 

Will I need to change cookie consent tool for Google Consent to work? Or will Hubspot roll out an update so it will work with other CMS e.g. Wordpress? 

 

Thanks 

Rebecca

StephaneLM
Participant

Hi everyone - As you scale and grow your website, and with new legislations being passed in the US and around the globe, you will need a more robust solution than Hubspot's to respect your users consent everywhere, called consent management platform (CMP). You can start with free CMP solutions first too. Hope this helps!

StephaneLM
Participant

Hi everyone - As you scale and grow your website, and with new legislations being passed in the US and around the globe, you will need a more robust solution than Hubspot's to respect your users consent everywhere (and meet google's new requirements like consent mode easier), called consent management platform (CMP). You can start with free CMP solutions first too. Hope this helps!