Push Task Queues from Sequences to Multiple Users

A large portion of our sales team uses the same sets of sequences. In an effort to prioritize and organize the different campaigns and sequence tasks, we have built task queues.

 

To this point, there is no way to assign tasks to queues for multiple users, you may only set them for individual users. The problem being, we have had to clone each sequence for each individual user, then had to build task queues accordingly for each user. 

 

If there was a way, from the sequence task queue assignment, to push the tasks out to multiple users' tasks queues, rather than individual users task queues, that would greatly simplify the organizational process for sequence generated tasks and their completion.

1 Reply
Wholesale-Solar
Top Contributor

YES - THIS!

 

The broader issue is that sales pro lacks the ability for admins to create default task queues. Currently task queues are defined per user by the actual user.

 

ALSO need this accessible via the Engagements api as well. We want to be able to assign tasks to queues when creating tasks via the api.