HubSpot Ideas

BradHarris

Prompt user to fill text field when selecting "Other" in a dropdown property

It would be immensely helpful if HubSpot allowed for some basic logic for properties that have multiple options/choices (i.e. dropdowns and radio selects). As an example, we have a lead source property and one of the options is "Other". When this is selected, we want to be able to give more information to add context to what "Other" represents... and so it would be great if the system would prompt the user to fill in an additional text field when selecting "Other" in a dropdown property like this, to explain their selection.