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Product synching with Salesforce

Naomi78

It would be great if products information for an opportunity was included in the Salesforce integration. At the moment, opportunities/deals are passed from SF into hubspot without the products attached.  

Atualizações da HubSpot
Status atualizado para: Idea Submitted
May 05, 2020 05:56 AM

Hi there, 

 

Thank you for this idea. This is something we have been thinking about adding to the integration but we aren't actively working on it. 

We will update this post if we have any updates on this idea. 

Best, 

 

Brandy 

45 Comentários
RDavis23
Membro

This is a key feature for us. In our implementation, we would want to sync a Custom Salesforce Object we call Products to the core HubSpot core Products Object, with some custom properties added. In the meantime, I will be attempting to do this using either MS PowerAutomate or Zapier.

AHayo
Membro

It has been an incredibly dissapointing experience to find that HubSpot does not enable out of the box syncing for Deal Line Items to Salesforce Opportuniy Products. To sync Deals and Opportunities without the consideration of line-items leaves out the most important commercial aspect of Deals in the first place, what the customer actually purchased!

 

We would love to move our Sales team completely into HubSpot, but this is a gradual approach and we have other commercial teams working in Salesforce. Without the ability to seamlessly move from one to the other, I don't see how we could realistically move away from Salesforce into HubSpot. 

AJacobs7
Membro

If the mapping / synch option was available from HS/Salesforce it would reduce double entry and provide single view of opportunity by product/service line at a Group level. 

JLaskai
Participante

Please work on this!

JerryReid
Colaborador(a)

Our use case was building a contact suppression segment for use in an email. The logic was simply to suppress / filter out contacts from the email who were associated to deals having quotes delivered in the last 60 days.  We use Salesforce for quotes and opportunities, and use Hubspot for emails. If both quotes and quote line items (and opportunity products for that matter) could be configuration options under the native salesforce integration that would help to maximize the usage of HubSpot for all segmentation needs. Instead, we're building more manual dependencies on data and process over on the Salesforce side of things.