Privatizing Email Content
As we're introducing more users at my company to using Hubspot CRM, we've encountered some pushback at utilizing the "Copy to CRM" email tool. It's very useful from a marketing and sales perspective, as it's filling in holes where we were previously missing customer emails, but people have questioned the relevancy of certain communcations on contact and deal records. Especially when a deal pulls in all recent emails to a particular company assocated with a deal.
What we'd like to see is the option to privatize the content of an email, either as an option when the user utilizes "Copy to CRM," or to limit viewing those contents to certain permission levels. So other users would see an email had been sent, but only a particular user and admin level users would be able to read the contents at any given time.