HubSpot Ideas

mariahedges

Private or hidden communication subscription type

It would be useful if it were possible to set up a subscription preference type which is private or could be hidden from everyone.

 

For example this could be used for an internal employee newsletter who would have a subscription category that cannot be signed up for by external people.  Or, if you have a specific group of customers who you want to sign up to a certain type of emails and therefore limit who would be able to access that subscription.

HubSpotからのアップデート
ステータスに更新: Being Reviewed
March 01, 2024 03:48 PM

Hi folks,

I’m Markie, a Product Manager working within HubSpot’s Messaging Experience group. Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you and recognize that this has been a long standing paint point for many. We agree that having more control over displaying subscription types and supporting different preference page experiences for different contact segments or groups of users is important. And I’m pleased to share that we are actively reviewing and evaluating how to support this best. Any news about this feature request will be relayed on this thread, so stay tuned. 

Regards,

Markie

ステータスに更新: Not Currently Planned
April 14, 2020 07:25 AM

Hi all I am the product manager on the subscriptions team at HubSpot, I certainly see where this will be useful as folks run all their communications on HubSpot (external and internal) and the need to keep those completely separate. Right now we do not have a space for this in our roadmap, however I will keep this one on our radar.

96件のコメント
SteveArmitage
参加者

We have partner and customer lists, etc that should not be open to the public.

 

It'd be nice to have lists which are only shown when you are subscribed to them, so you can remove if you want and we can manage invites/adding to the subscription internally.

NW
メンバー

Totally agree! I bet tons of businesses would want this but actually don't realize that all the subscription types are exposed for anyone to signup for, so don't realize the issue. I didn't even realize the issue until I accidently discovered it. We have "internal" subscription types for various emails to internal employee groups and divisions. I didn't realize anyone subscribed to one of our other public facing subscriptions could see and subscribe to these. I am a bit baffeled that being able to better manage this kind of thing is not standard. 

kyle_tam
参加者

Need this badly. We want to have subscription types for partners, customer, and internal employees and those should not be open to the public.

Joek
メンバー

ANy ideas when this is this going to be available.  We  have  Members only content that we don't want the general public to be able to subscribe to, and we will manage the list membershi manually.

NW
メンバー

Ya, looks like this thread is almost a year old, so I doubt they're in any rush to actually build out this functionality. 

onvista
投稿者

We need this feature as well

jbfeig
参加者

Agreed! Just had a client ask for this!

JimHarris
投稿者

This is a great suggestion. I would love to have this for our email management 

JJJS
参加者

We need this now!

Any ideas as to when this will be available?  We got the CRM assumming that this was a standard feature only to find out well into the project that it cannot be done.

NW
メンバー

Hubspot has gone MIA on this. I was sent to this "We want this built" area to "vote" for this capability months ago. It's such a a basic and foundational thing I don't understand why it's not standard in their product. For now, it looks like it will be a long time coming. 

hfcraig
メンバー

Please please please implement this idea soon!

KariV
メンバー

It's actually shocking how this isn't an option. We NEED this. 

KevinAdvidi
メンバー

 Need this! 

jeastman
参加者

Agreed. I'm marketing multiple products and often the subscription preferences don't overlap. I need the ability to select certain subscriptions for certain audiences. And then have a global unsubscribe - just for those audiences. 

maddychung
メンバー

We need this too!!

Julien_Mantu
メンバー

Dear Hubspot, it's 2020 - please, we need this!

tianna287
メンバー

Yes! Why is this not possible yet?

azalaquett
投稿者

Agreed. We need an internal communication subscription type. This would be very helpful. Thanks for posting. 

anders_grove
投稿者 | Elite Partner

Definitely need this feature, +1

 

We're using a javascript hack to get around this at the moment. Not ideal at all.

 

Below is a sample of the script, though I wouldn't advise using it (at least not without a developer implementing it).

 

 

<script>
	$( window ).load(function() {
		$('.item .fakelabel').each(function(){
			var current = $(this).text();
			if (current.includes("Service")) {
				$(this).parent().parent().parent().hide();
			}
		});
	});
</script>

 

 

jeastman
参加者

Thanks, @anders_grove! I'll talk to my development team about trying this out in the meantime.