It would be useful if it were possible to set up a subscription preference type which is private or could be hidden from everyone.
For example this could be used for an internal employee newsletter who would have a subscription category that cannot be signed up for by external people. Or, if you have a specific group of customers who you want to sign up to a certain type of emails and therefore limit who would be able to access that subscription.
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At this time, you set up dynamic preference pages using 'rules'. This feature is currently available for Marketing Hub Enterprise users only. Thank you
I have a small update: We have a private beta experience available for Marketing Hub Enterprise users. Request to join the private beta for this feature by signing up via your Product Updates section. The beta will allow you to create a 'rule' that will specify what subscription type(s) a contact should see on their Preference Page. Thank you!
@FMaher@JTree Another alternative is to use theTransactional Email add-on -- though it is currently only available for Marketing Hub Professional or Enterprise users. This add-on allows you to send important notifications and service emails to your customers that cannot be unsubscribed from and will not be displayed on your Manage Preferences page.
@NMeyer0 There are no new updates; it is still in development 🙂 I will post more as this feature moves to beta availability. Thanks
Hi folks, Just sharing a quick update -- this idea is now in the 'In Planning' stage, and our engineering teams are hard at work bringing it to life. While I can't give an exact timeline due to the nature of product development, we're pushing to deliver it as soon as we can. Again, please keep an eye on this thread for any further updates.
I’m Markie, a Product Manager working within HubSpot’s Messaging Experience group. Thank you all for taking the time to submit, upvote, and comment on this Idea. We hear you and recognize that this has been a long standing paint point for many. We agree that having more control over displaying subscription types and supporting different preference page experiences for different contact segments or groups of users is important. And I’mpleased to share that we are actively reviewing and evaluating how to support this best. Any news about this feature request will be relayed on this thread, so stay tuned.
Yes, please! I asked about the same thing today. I cannot archive "Internal Sales" subscription becasue it is a notification list within our workflows. I don;t see any reason to add that to a consumer footer in email since they can't subscribe to it and they don't need to opt out. It confuses the recepient and hurts customer service.
Having just read all the comments I completely agree that we need this facility on hubspot. Just came accross this issue when wanting to use Hubspot for internal newsletters. The hidden subscriptions side of things certainly needs looking at if we are to carry on implementing huspot with our clients customer communications to internal members and staff. Please look at this again Hubspot as a matter of urgency.
Agreed, it would be good to hide certain 'exclusive' subscription types from showing in the main preference page for contacts not opted into those types.
Same, I'd like to have two different subscription pages for two different segments, or only show certain subscriptions to one segment of Contacts, but not the rest. As Account Based Marketing grows in popularity, this is only going to become more and more tablestakes. We'd like our target accounts to see one version of the subscription page with some subscription options that are only available to them and then people who aren't in the target accounts would see a version with fewer options - so we can have like "premium" subscriptions that are only accessible to target accounts.
We have mailing lists for partners, and mailing lists for customers. It's not acceptable that customers can subscribe to the partners correspondence. I know there is the work around to unsubscribe, but it's looks really bad from a customer service perspective to display 'partner' mailing list options to a customer.
It's wild that it's 2022 and there aren't any plans to implement this. It's very frustrating trying to find a workaround. HubSpot please make this a priority before the end of the year.
Does anyone from Hubspot EVER reply or respond to these - I get told to raise these things here but as far as i can see its just a fob off - I need this functionalityand it seems its a no brainer to just about everyone else - Why are Hubspot not picki g this up???
Upvoting this idea because it is absolutely mandatory to have private lists OR not have a subscription type *required* when sending a marketing email. One example would be alumni of programs at our nonprofit. They receive specialized messaging and we want them to be able to unsubscribe, but others cannot join the list. This is one of many lists we manage this way. It would be great to know if this is on the roadmap yet. 🙏
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