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Status: Idea Submitted
elizabeth2
Submitted by on ‎Oct 26, 2021 9:25 AM

Private URLs / Embedded pdfs in Knowledge Base

When creating a private knowledgebase article, the only options to embed a pdf is to add a publicly accessible URL, or embed via iframe (which also uses the public URL).

 

Both options defeat the purpose of the private article and the iframe is not very user friendly.

 

A method of embedding/linking pdfs which allows them to stay private and not publicly accessible would be great!

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1 Reply
elizabeth2
Participant
‎Nov 8, 2021 7:34 AM

The HubSpot rep I spoke to said this is not on the product roadmap for now - unfortunately we will be switching to another KB software. Would love to know if/when the status of this idea changes. Any suggestions for KB software with this functionality (privacy of pdfs) that integrates with HS is greatly appreciated!