HubSpot REALLY needs a "print view" setup for Ticket. This would REALLY help for equipment that's dropped off for repair - print the ticket to match with the equipment!
We have this annual audit where I have to print out about 25 tickets in their entirety. I have no idea how to do this with Hubspot. It was really easy with Zendesk, our prior ticketing system.
Field tickets....don't always have access to the internet. Please, HubSpot. This is not hard code to fix. Please do it so we can take our tickets and hand them to field techs like normal companies do. Yes, on paper.
Hey all, as SKasinski noted above, this is a pretty major compliance issue that hamstrings the platform in a significant way for anyone who has to worry about compliance. HubSpot is a great platform, but this needs to be a high priority fix.