Print ticket Information directly from the ticket record in HubSpot

[bsmith5791]

Would like to have a printable version of a ticket that includes properties on "About this ticket". Currently the only option is exporting ticket information to a speadsheet to print, but that is not very viewer friendly.

[MNowak9]

Yeap want one to...

[MCzaplinski]

Agreed, there needs to be an easy way to print tickets with filterabily on what gets desplayed on that print out. Has there been any updates to this that I am not aware of? 

[MBrann]

This would be a great option to have ! 

[PMogush]

The ability to print things out of Hubspot if needed is a glaring omission.

[IWhite]

PMogush

The ability to print things out of Hubspot if needed is a glaring omission.

---

Sadly it is one of many - especially within Service Hub...

[LJam23]

Absolutely. With our background in Zendesk, this is a basic feature we're used to having. We definitely need this over in HubSpot Service.

[KHamilton9]

I'm honestly shocked that Hubspot doesn't have this feature already - this is a major compliance issue, and a feature we absolutely need for our clients. 

[ECathey]

I want to chime in to support this as well - the inability to print HubSpot tickets to PDF presents a moderate compliance concern as well, as it really hamstrings the ability over users to properly preserve documentation.

HubSpot is a great platform but this is a major ommission that needs to be a higher priority fix than it seems to be.

[Onesimus]

+1 - Agreed! Here's another thread about a similar request: https://community.hubspot.com/t5/HubSpot-Ideas/Print-view-for-Ticket/idi-p/360186

[Mhozjan]

+1

[TeriS]

+1 

[DAndrione]

It's really a great idea
On a ticket we have multiple mails and notes
Should be good to send an audit log to the customer when we close the ticket

[WKingston]

This is very much needed! 

[CPennalligen]

+1.  In our previous service desk software, we could generate concise PDFs containing all the information relating to the ticket, which were always included in the invoice sent to them.

[AKurz]

also looking for this solution, would be very useful to have it!!!!