HubSpot Ideas

JOB3

Prevent contacts from submitting multiple survey responses

It would be beneficial to have a feature within the feedback survey tools that recognizes contacts' emails and limits the amount of times they submit a survey. This will allow HubSpot users to have clean data and not having repeated survey responses outweight other contacts' responses. 

4 Replies
SDhaliwal
Member

This is critical for any good survey collection. Not sure why it isn't already a feature but it really needs to happen.

Mary_Pouliot
HubSpot Employee

+1 Preventing contacts from submitting surveys multiple times allows for cleaner data 

kailacummings
Member

+1 -- The spam contacts sending multiple surveys in is extremely annoying. Please make this a reality. 

Amber_D
Member | Diamond Partner

Please make enable this feature as the same contacts may have several deals going on at once, and using it as a trigger may bombard them with surveys. This is practically the complete opposite of client satisfaction.