HubSpot Ideas

bflatley

Prevent auto-email to users when changing permission access to a seat

Currently, if a user is on a given permission set, even if that person has not been sent a invitation email, if that permission set is later changed to gain access to a Sales/Marketing/Service seat an email blast goes out to them that cannot be prevented or cancelled.  This has caused a lot of confusion as the users getting these emails have not been brought into the system yet and so understandably believe it to be spam or phishing. 

 

I am requesting there either be a checkbox or popup asking if you would like to email users in the set, similar to how when you add a user it gives you the option to send invitation email or not.

 

Below/attached is the email that gets sent out by default to all permission users when the permission gains access to a seat.

 

bflatley_0-1678461453099.png

 

0 Upvotes