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Prevent Lead Flows and Chat launcher conflict

: In Planning
KevinFMTV
Submitted by on ‎Oct 22, 2018 9:19 AM

When using both the Chat and Leadflows there's an increase chance of bombarding the user with lots of pop-ups. 

 

Also popping up the chat welcome bubble right away can be extremely annoying to users who haven't had a chance to look at the page at all yet. 

 

Please consider adding the following options for chat targeting... 

 

PopOpen.png

 

 

See more ideas labeled with:
HubSpot updates
changed to: In Planning
Jan 30, 2019

Re: Chat Options / Leadflow appearance conflict - changed to: Idea Submitted
Nov 5, 2018

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

2 Replies
hroberts
HubSpot Product Team
HubSpot Product Team
‎Nov 5, 2018 7:46 PM
updated to: Idea Submitted

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

hroberts
HubSpot Product Team
HubSpot Product Team
‎Jan 30, 2019 8:29 PM
updated to: In Planning