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Prevent Lead Flows and Chat launcher conflict

: In Planning
KevinFMTV
Submitted by KevinFMTV on ‎10-22-2018 09:19

When using both the Chat and Leadflows there's an increase chance of bombarding the user with lots of pop-ups. 

 

Also popping up the chat welcome bubble right away can be extremely annoying to users who haven't had a chance to look at the page at all yet. 

 

Please consider adding the following options for chat targeting... 

 

PopOpen.png

 

 

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HubSpot updates
Prevent Lead Flows and Chat launcher conflictHubSpot Product Team
changed to: In Planning
01-30-2019

Prevent Lead Flows and Chat launcher conflictHubSpot Product Team
Re: Chat Options / Leadflow appearance conflict - changed to: Idea Submitted
11-05-2018

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

2 Replies
hroberts
HubSpot Product Team
HubSpot Product Team
‎11-05-2018 07:46
updated to: Idea Submitted

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

hroberts
HubSpot Product Team
HubSpot Product Team
‎01-30-2019 08:29
updated to: In Planning