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Status: In Planning
KevinFMTV
Submitted by on ‎Oct 22, 2018 9:19 AM

Prevent Lead Flows and Chat launcher conflict

When using both the Chat and Leadflows there's an increase chance of bombarding the user with lots of pop-ups. 

 

Also popping up the chat welcome bubble right away can be extremely annoying to users who haven't had a chance to look at the page at all yet. 

 

Please consider adding the following options for chat targeting... 

 

PopOpen.png

 

 

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2 Replies
Idea Submitted
hroberts
HubSpot Product Team
HubSpot Product Team
‎Nov 5, 2018 7:46 PM

We have a related idea to the initial post that I am linking here in regards to the time delay: https://community.hubspot.com/t5/HubSpot-Ideas/Timing-specifications-for-chat-launcher/idc-p/86106 to make this idea more about preventing lead flows and the chat launcher from more generally appearing in the same place at the same time.

In Planning
hroberts
HubSpot Product Team
HubSpot Product Team
‎Jan 30, 2019 8:29 PM