HubSpot Ideas

AMagalia

Predictive Knowledgebase search in Forms

Link predictive knowledgebase search - same as it is in the top bar to the forms.

In the webforms, when the customers type the issue they are planning to report; if the key words they use are part of any knowledgebase we could suggest that. Similar to how the subject line of this idea section functions, checking if there is anything similar on the topic