HubSpot Ideas


Post product updates using the chatbot

Since we have installed the chatbot in our product. Could we use this to post product updates to our cutomers and linking to knowledge articles.



Heading: New feature is here

Body: X is finally here. Now you can x, y and z. Screenshot. Read more on how to get started in this knowledge article. 


Customers can then read the post. They can start a conversation in the chatbot with support and/or go to the knowledge article and read how to get started.

1 Reply

So glad someone already asked this. I was looking to do this with the chatbot today!