HubSpot Ideas

DBrazil

Post Enrollment Sequence Editing

Current Behavious:  if you edit the template after a Contact is enrolled the email or whatever step for the enrolled contact is set to whatever it was at the time of enrolling. Manually un-enrolling and re-enrolling after skipping a few steps is the only option. 

 

There should be a system option to decide if you want to 'preserve orginal sequence' or 'divert to new sequence' - a bit like changing the points on a railroad.

 

For example I have a 15 step sequence that I commence at the beginning of the month and I know that in 3 weeks time I'll have a video to drop into step 10. As it stands it's a right business to unenroll and then re-enroll.

 

We need the flexibility to allow for dynamic creativity!

4 Replies
busdav
Participant

Absolutely, we need this

busdav
Participant

I think this might be a duplicate of https://community.hubspot.com/t5/HubSpot-Ideas/Allow-edits-of-sequence-templates-for-sequences-in-pr... How does the community go about reconciling this? I'd like to make sure this idea is going to be considered

BarefootDave
Participant

It has been 518 days since this was posted. There is also another thread linked above for the same problem.

Tell me the prodcut team doesn't care without telling me the prodcut team doesn't care....

This is basic UX improvements. 

WPreston
Member

Agreed this is crazy that is doesnt allow for this. I spot a typo and i have to unenroll everyone. Its laughable you cant fix the typo and the next day the email goes out sans typo. Apollo does this....