It could be nice to have a possibility to open/expand the chat window by clicking on a custom button. Plenty of people would like to have (and need) this option.
You can also see this topic: https://community.hubspot.com/t5/Content-Design-Questions/Chat-Messages-custom-button-open-chat-wind...
Hi all, I'm very pleased to announce that we now have the ability to open the chat launcher by appending #hs-chat-open to your URLs, or by adding that as an anchor link tag on any buttons/links/etc. on your page. The team is also working on some more sophisticated solutions to enable the same behavior with custom CSS elements. I will update here when that goes live as well, but please enjoy the new functionality if you've been waiting for it! Details here: https://knowledge.hubspot.com/articles/kcs_article/conversations/how-to-use-conversations#automatically-open.
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