HubSpot Ideas


Populate Ticket Fields from HubDB and vice versa

It would be helpful to be able to set a Ticket field equal to a cell in hubdb, if the user types in the field in the ticket it will auto update the hubdb cell and if I update the hubdb cell it will update field in the ticket.  This would require that the rowID = the Ticket ID or something to prevent duplicate ticket rows but would be very helpful.  As an example I have Artrists saving a url to the artwork in a ticket and I have to run 3 or 4 api calls (get the ticket and find the field, find the ticket row in hubdb, if it doesn't exist create it, update the right cell then publish the database.) to get those saved in Hubdb so I can access them later.  Then if the artist has to rework those image and post another URL I have to go through the same process.