HubSpot Ideas

GWaw

Pop up form image customisation

Hello!  I originally posted this in HubSpot Developers Slack at Ideas channel:

The image in pop up forms is really too small and there's also no way of positioning it. I would love to see a lot of customisation here. Change the image size, its position to being above title, on the left or right and paddings/margins. We tried 3rd party software but it seems to be a bit of a problem performance wise.

15 Replies
ZNicholson24
Member

Is there any update on this coming anytime soon? This limitation makes the Pop Up Box less useful that it could be. 

HAntonissen
Member

yes please!

CophieSollins
Participant

This would be great! Our Hubspot pop-up forms are boring and dull. It would be great to be able to use images as a background or full size or anything else to make them look more appealing 

dannielfv
Participant

Hi, I agree!
It would be very interesting to be able to use a pop-up image in size 500x500pixels.

DoraMeleg
Contributor

We would need this too!

Jpeters
Member | Partner

A bigger image is needed!!!

JDay9
Member

For the love of god, we need this. It looks terrible with a small image.

jcoakley
Participant

Yes, yes, a thousand times yes to this! 

PMann
Participant

Two years ago and no update on this? Styling functionality is a bare minimum feature on something like this.

BSong
HubSpot Employee

Agree with this, being limited to a small thumbnail for pop-up images makes it difficult to have the pop-up appear more attractive to visitors. There's so much more that can be done with a style change to images so looking forward to this feature!

tronathan
Member

+1!!! It looks like a glitch.

rvatalaro
Participant

+1. not sure if this was half baked or intended to be a tall banner style but it's not great as it is. 

DavidCarpenter
Participant | Diamond Partner

We just completed a migration from Intercom to HubSpot Service Hub for a client, and this is the one piece where HubSpot pales in comparison to Intercom: the inability to include screenshot imagery in popup forms/messages. Hoping you can roll it out soon.

Here's an example: https://share.cleanshot.com/V3Vjz54m 

Thanks!

KAbraham
Member

Agreed! Please address this long overdue issue!! Pop-ups are basic and lack appeal. Need to offer better styling and design functionality and the ability to adjust colors and background images.

OMoreno7
Member

YES PLEASE! This idea was originally brought up back in 2020 and is still being requested now in 2023. There is only so much one can do with a Pop-Up form design-wise. Hopefully this can be changed soon.