Please give me an option to ONLY send plain text emails

The plain text template helps, but it still looks like an HTML email, because it has a box around the text. I need an email to look like my sales guy just fired it off. Your own data suggests that plain text gets better results than HTML, so I cannot combat his need for plain text only.  

 

This question has been asked before, but seems to have disappeared.  

HubSpot updates
Please give me an option to ONLY send plain text emailsCommunity Manager
changed to: New
08-22-2019

Hey @szaney can you confirm if you are sending email via the HubSpot CRM or using HubSpot's paid marketing email tool?

16 Replies
Community Manager
Community Manager
updated to: Idea Submitted

Hey @szaney can you confirm if you are sending email via the HubSpot CRM or using HubSpot's paid marketing email tool?

szaney
Occasional Contributor

Using the paid marketing email tool. I think the Plain email template does fix the issue, but would still love this option instead of having to check template.

 

ek
New Member

It would be really helpful if we could choose the version of the email we will send.  

 

We love the idea of sending only a plain email version vs. plain email template.

 

Thank you for considering fix this,

Best,

EK


@szaney wrote:

The plain text template helps, but it still looks like an HTML email, because it has a box around the text. I need an email to look like my sales guy just fired it off. Your own data suggests that plain text gets better results than HTML, so I cannot combat his need for plain text only.  

 

This question has been asked before, but seems to have disappeared.  


 

lcopeland
New Contributor

This is a big issue for our public sector customers. We don't want to risk sending them emails with the lengthy links. It's a bit confusing. https://www.screencast.com/t/FbRdYzXdAp

 

I have access to another marketing automation platform - the plain text version sends like this: https://www.screencast.com/t/Zsic65b0Pc. When I send the plain text version from hubspot it asks to download images which is an issue: https://www.screencast.com/t/TXQSWWXR4. 

 

Do you know how to get around this issues?

 

avherzberg
New Contributor

 That would be awesome! We are running into complications when our CSRs print/forward internal notification emails that are kicked off when a lead fills out a sample request form on a landing page. Even the Plain email template hasn't helped the issue.

jakekirsch
Occasional Contributor

Agreed.

 

Please give us the option to send ONLY plain text.

 

 

 

 

wchare
New Contributor

PLEASE do this. We want to be able to use Hubspot to mass communicate with business partners without it looking all graphical and salesy.

Letsgolf
New Contributor

I agree, definitely a need for this. Barracuda and other similar solutions are getting much more aggressive and difficult to get html delivered to large enterprise organizations.

Nadzeya
New Contributor

Any updates since the last comment?

We also would like to use plain text emails (no footer, header, styles) for better communication with our clients. 

EmilKristensen
New Contributor

This should be the most simple and first feature made? What is status on this?