Pipeline specific Default Deal Properties

Hello Team, 

 

Our use case:

We have various pipelines, for various sales cycles and sometimes various types of contacts or companies.

The Deal's information we need to access depend on the pipeline the deal is in. Since the "default deal properties" is made to display the "most important" information of a deal, we need this group of "most important" information to be pipeline specific.

 

Our suggestion:

To propose to create multiple "default deal properties", each one having a name. Then, admin should be able to decide to which pipeline to apply this "default deal properties". A "default deal properties" may be applied to one or more pipelines. It's ok to have a limit on the possible numbers of possible "default deal properties" if needed. 10 or 20 maximum would already be amazing.

 

Note: I've written the above with the understanding that "default deal properties" are controlling both the "about" section on the deal and the properties available when creating a new deal on the card that's opening on the right of the screen.

 

Best, 

Adrien

45 Replies
Bjornr
New Contributor

Solving this problem will greatly enhance how Hubspot supports our busniness requirements. 

Just want to add on to the suggested solution that adding a system field i.e called "deal type" to the deal to control both which pipline the deal will be placed in and which and "deal properties" will be displayed. Companies with multiple deal types would then be able to have "Deal type" as a mandatory field, and the deal will be assosiated to the connected pipeline and properties. Also this feature could enable to have different sets of mandatory fields for different deal types. 

Teehanne
New Contributor

We really need the feature to customize deal properties according to the pipeline the deal is in. Due to lack of this function we couldn't migrate our system to HubSpot, which is very sad. Are you planning to make that possible in the near future?  

Izolda
Occasional Contributor

We would also like to have an option to see different deals properties under different pipelines.

aerismel
New Contributor

I am voting for this as well. Not all deals will need the same properties. Each deal needs to have specific properties depending on the pipeline it is in.

Ccywia
New Contributor

This idea would allow us to work more effectively and spread the use of HubSpot across our organisation. When will it be implemented?

THanks 

mstevenson0108
New Contributor

This feature would make having different pipelines a lot more effective. The important deal information is vastly different for our training clients versus our one-to-one consulting clients. This would be great to have the ability to set up the default properties for a pipeline when you create the pipeline.

 

A good way to do this might even be to link a pipeline to "deal property groups". We have a deal property group called Event Details for training which tracks critical info like training date, audience, location. We have a separate group for Consulting, that has information related to our consulting packages. 

lcrumling
Regular Contributor

Just a note to the HubSpot mods that this thread/idea should be combined with this one: https://community.hubspot.com/t5/HubSpot-Ideas/Multiple-default-deal-properties/idi-p/15438

 

I'd love to see this happen! It would make HubSpot a lot more useful for our Sales team. Thanks!

adrienjorge
Advisor

Hi, 

 

For Hubspot Product team: to make this feature more flexible, you could design it conditional but not only to pipeline.

 

I see 2 options

 

OPTION 1:

1/ A setting at the field level...

2/ That says "Display this field in "about" section if"...

3/ Mutliple options to be able to write rules like "Pipeline = ABC" or "Property XYZ = TOP"

 

OPTION 2:

A new concept of "deal template", where for each Admin has to select which fields are displayed. But if you do so, we should be able to select from Deal create in Hubspot Workflow or in Zapier which "deal template" to use for the newly created deal. I believe this is close to how Salesforce manages multiple groups of fields for multiple types of deals.

 

Adrien

DanJones
Occasional Contributor

Same her losing major funcionality of not being able to define my different data points that are dependant on what pipeline .. I'm using hubspot for my vendor and my corporate pipeline and just like I have completely different stages on sales cycle, then so is the info in either deal types

 

I cant see this being a big change needed to get it on the roadmap ?

GeertV
New Contributor

Specific Deal properties for a pipeline is really what we need.

We sell consulting services and SaaS subscriptions. Both have there pipeline with 4-5 specific properties.

Now we have to include a kind of instruction in the property name (e.g. "Subscription date [License only]"), which ripples through all further usage (reporting, filters, ...) in hubspot. Also the "preview" and standard properties contain the union of all properties. This drops usability/UX and leads to errors and the need for data cleaning. So waste of expensive time.