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HubSpot Ideas

jmay121011

Payment Link Source Reporting

For HubSpot Payment links, the links populate with https://app.hubspot.com/payments/Payment_Source_ID ?referrer=PAYMENT_LINK. I would like to change after referrer= to the specific location (ie. WEBSITE_LANDING_PAGE) for each location. I tried doing that and then set up a workflow to record the Payment Referrer Source in the Payment Record. Screenshot 2025-07-23 085344.png

I then created a report to show the Payment Source. If you look at the graph below, you'll see 317 labeled as Other. The Unknown payment count was from before I set up the workflow.

Screenshot 2025-07-23 085555.png

Changing the report to the Source URL (a prebuilt HubSpot property), you can see that the Source URLs do not include the Referrer part of the URL.
Screenshot 2025-07-23 085924.png

I would like the referrer part to be added to the Source URL so that the workflow I set up can be used to track where people arrive to the payment source from. This feels like a significant hole in HubSpot's ability to track on-platform payments that would be easy to fix.

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