Pausing a Sequence

I think it would be good to be able to pause a sequence. Sometimes you put a prospect on a sequence and things happen... illness, weather (hurricanes) and there is no sense continuing sending them emails and making calls when you know they aren't going to be there. I think it would be good to be able to pause them and schedule them to restart at a later date... Thoughts?

26 Commentaires
Contributeur régulier

This makes a lot of sense and I, too, haven't been able to figure this out yet.

It's an issue that happens frequently (when getting out of office replies, for example) and forces us to look at other solutions we need to buy next to Hubspot, which is a bummer because Hubspot doesn't come cheap.

 

Contributeur occasionnel

It would be extremely beneficial for our sales team to pause sequences whenever they are out traveling for events. Also, life happens, so I know that this would be helpful to a lot of people!  

Nouveau membre

This should be CRM 101 - You should be able to add pauses into the sequence so, for example, a final email doesn't go out before calls can be made. 

Nouveau membre

UPVOTE!

Please let me know when you have this! 

Nouveau contributeur

I recently noticed some of my sequenced emails were sent out on this past Labor Day. Having these emails sent out to potential clients on National Holidays comes out as extremely insensitive, makes me and my company's emails look like spam, and damages our reputation. Please add a setting that allows us to prevent sequences from being sent out on National Holidays!

Contributeur occasionnel

It would be beneficial for our Sales team as well. We eagerly look forward to having this implemented as soon as well.

Contributeur occasionnel

 

Also jumping on this train. Having the ability to pause these is super handy, especially if a rep goes out of office or something. It comes off as a bit ingenuious when you get an email, respond, and then an OOO auto response is sent back. 

Nouveau contributeur

Upvote this to the moon - 100% would use this feature, makes total sense 

Nouveau contributeur

Totally agree! I asked for the exact same thing. We had that ability in Outreach and we've since moved everything over to HubSpot, so this feature is sorely missed. If I could magically upvote it to the top, I would Smiley heureux 

Contributeur occasionnel

Agreed, I also think that tasks should be dependant on the completion of the task before it. This allows the sales person to be sick or go out of town without the sequence to continue to run. 

Nouveau membre

Agreed!  This functionality is standard on other platforms already.

Nouveau contributeur

PLEASE! This would be such a useful feature!!

Contributeur occasionnel

This really needs to happen. Just this Thanks Giving it would have been nice. 

Nouveau membre

Upvote.  How this doesn't work yet is beyond me.

Nouveau membre

I completly agree - I don't understand why this function does not exist in Hubspot. Competitors for sales automation (like Outreach and SalesLoft) do this really well. This should be a priority for Hubspot to fix! 

Nouveau contributeur

We would love to see this feature for our company for the holiday seasons throughout the year. We don't want emails to go out on Christmas Day. It looks fake. We aren't working that day and neither are ost of our Customers. 

Contributeur occasionnel

Add this to the list of really obvious things Hubspot ought to do but doesn't... come on guys, how hard could it be?

New Contributor | Gold Partner
New Contributor | Gold Partner

come on! this should be available and it doesnt even seems too hard to do... 

Nouveau contributeur

This is a no-brainer - @hubspot when will this be implemented, please?

Visiteur occasionnel

This makes comeplete sense!  Being able to pause sequences while you are away from the office for an extended period of time would prevent tasks from getting backed up and further backed up as you try and play catch up on return.