HubSpot Ideas

kcgreco

Pause emails to individual contacts (not in workflow)

I use HubSpot to manage communications to an existing client base. Occasionally, I get an automatic reply that an individual is on medical leave, maternity leave, or out of the country for a specified amount of time. It would be great if I could pause all email notifications to those individuals for a specified length of time. I'm sure these clients do not appreciate coming back to an email box that includes multiple, no longer relevant notifications from me. I am in the Legacy Marketing Hub Starter plan.

2 Replies
KFahy
Member

This! I'm looking for this option as well. If there is a way to set up a soft unsubscribe option for our marketing email subscribers so that they can pause our emails temporarily instead of opting out all together, that would be a great help not just for them, but also for our own deliverability score.

ClaudiaNg
Member

Exactly why i landed on this page, need a soft unsubcribe button rather than opt out all together. hubspot please look into this