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Pause a Workflow

I would like the ability to pause a workflow, thus keeping all users at the step they are in, and then unpause it a few days later.  Adding delay steps will not accomplish the same thing.  For example, I want to pause a campaign during a holiday week, but start it again the following week without losing anyone.  There is no way to successfully do this with a delay step unless every user is at the same step - which obviously will never be the case. 

HubSpot updates
27件のコメント
cfleish
新メンバー

Yes! We really need this. 

gavinb
新メンバー

Being unable to pause a live nurture is a major flaw in Hubspot and makes the system look very out of date compared to similar tools on the market (Marketo...Eloqua etc). Why this issue has not been resolved since 2017 beggars belief. It's a necessity for all companies that wish to maximize awareness of press communications to both customers and prospects, notwithstanding there will be others that require it for crisis communications. The sooner Hubspot resolves this issue the better.  

mphnyc
常連投稿者

Reminded again as we approach the holidays that we really, really need this.  Tomorrow is *just* a Thursday in HubSpot but it's also THANKSGIVING!! 

ZachC
新規投稿者

I was on vacation 2 weeks ago for 2 days and am just now getting caught up from all the tasks I missed. Can't wait to try and squeeze in a little work during the Thanksgiving holiday just so I'm not completely overwhelmed when I return on Monday....yippee!

erica11
常連投稿者

We definitely need this. We are about to shut down for three weeks for the Christmas and New Year period. We want people to resume the workflow where they were!

kaious
常連投稿者

Why, Why, WHY HubSpot? Why do you leave these basic gaps in your system?! I thought I was being dumb and missing some sort of easy way to do this スマイリー 悲しい

kaious
常連投稿者

This is far from a perfect solution, but thought I'd share what I came up with to pause our emails over the holiday period.

 

https://www.linkedin.com/pulse/pausing-email-nurture-holidays-some-other-stuff-kai-crow

 

It's a bit of work, but does achieve the pausing emails without skipping any steps so long as:

- you have each step setup as a separate workflow

- you don't have too many steps in your nurture flow (it'd be time consuming if you do)

 

Hope it's helpful for someone!