HubSpot Ideas

Darc

Outlook Sales Extension log in prompt upon launch of application

There are mutliple posts regarding the excessive logging in you must do to make sure your emails sent via outlook are tracked and logged in HubSpot. Unless you pin or open the extension, there is no way to know you are not logged in. It is very easy to assume you are and for emails to not be tracked due to not being logged in. 

If the extension opens a log in prompt when you open or are logged out of the application this will create ease of use and solve the mutliple log in issues, without ruining the outlook experience of having the application pinned.

Please see following posts (there could be more) of frustrated users:
Solved: HubSpot Community - login required everyday - HubSpot Community
Solved: HubSpot Community - Required to Login Every time using HubSpot Sales add-in for Office 365 -...

1 Reply
SRahal
Member

I strongly support this.