Out of Office workflows
Submitted by Brandonbaker on 09-17-2018 12:54
The ability to build a workflow that can use the Google Calendar or Outlook Calendar integration and if a user is out of office based on their calendar, create a workflow for any given feature in Hubspot.
- Example 1: A client or prospect emails one of our team members, the ability to create an action for other team members to ensure nothing slips through the cracks.
- Example 2: A response to a Support Ticket comes in while the owner of the ticket is out, to create a workflow for this action that allows us to build a check and balance and again ensure that the customer is getting a timely response.