Organizing smart form fields for progressive profiling
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Migrated from legacy feedback forum with 23 votes.
With smart form fields, it would be great to organize the order of smart fields within the default form.
E.g. I have 2 clusters: personal information (name, email, phone number) followed by company info (company name, industry, job title).
I made phone number and job title 'smart' so they can be replaced by 'number of employees' and 'biggest marketing challenge'.
So this means that, when I already have the phone number of someone, it will be replaced by #employees. This is "weird" since in the order of the form, I ask #employees before asking the company name. But it's also weird to put phone number under all the company data. So re-ordering the form with smart fields would be the solution here.
This is just a detail, but this simple feature would increase the effectiveness of my forms.