HubSpot Ideas

SunnyH

Organisation Name on ticket view

It would be really helpful if the main ticket view could display the company/organisation name.

2 Replies
RBozeman
Participant

Hey @SunnyH,

 

I believe that you can add that using the "Edit columns" button. I've attached a screenshot. 

 

Is this the screen that you meant? Or was there another page?

 

Best,

Ryan

 

ticket-owner.png

mccormack
Participant

@KinseySullivan : I posted on the community a workaround to have the company name, ticket ID and the conversation subject in the ticket name. It would be possible to manipulate it a little to have contact name in it too: https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Formatting-Ticket-Names/m-p/823933#M5969