Hi, it would be great to specify the privacy setting for emails or contacts that will be logged in the CRM. As some conversations & emails have to be confidential, it would be great to have a setting that tells Hubspot which emails to log and which not to log. For that, a "blacklist" of sorts could be a solution where all the companies & contacts are listed from which conversations should not be logged. Another way to do this would be to define a short code which can be added to the email in order to make it private, and thus not logged.
I would greatly appreciate it if you could implement a similar feature.
Thank you! 🙂
All the best,
We have a feature available within the CRM and within our Sales extensions called the Never Log list. You can add individual email addresses and/or domains to the list to prevent emails sent to those addresses from logging (and thus from creating contacts). We apologize for not updating this thread sooner!
Here is a link to our knowledge base article detailing the steps to set this up!
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