Option to enable/disable attachments saving to Companies/Contacts
It would be great to have the option to disable email attachments from being automatically saved to Companies / Contacts. There is no need for us to store this information in Hubspot and often the same file is saved multiple times (if the same attachment is sent several times).
My company attaches contracts to companies and the fact there are now sometimes dozens of useless files attached to the companies due to people having files in their signatures, photos in their signatures, etc. is pretty upsetting. Having the ability to turn this auto-upload feature off and only attach files we upload seems like a no-brainer. I hope this is something that gets added in the future.
We're having the same problem. There are documents which we'd also like to keep under companies/deals, but the number of duplicate documents makes it impossible to find the relevant docs and we end up having to go through our document archives kept separately which is a pain and takes longer.
I would like to echo all the above statements particulary CDrew_SP 'there are now sometimes dozens of useless files attached to the companies due to people having files in their signatures, photos in their signatures, etc. is pretty upsetting'
Adding another thumbs up here. It's pretty frustrating when we add attachments at the creation of a deal then have 15-20 little pixel images stacked before it. Lots of deals = lots of little images.
Agreed - it is getting a little frustrating. An easier means of viewing emails would be good too - it's very easy to get lost and not find what you need in the plethora of emails and their respective threads which are often duplicates of each other.
Desperatly needed! There needs to be a clean way to store records (attachments) on a contact record, without having numerous logos from email signatures, brochures, and duplicate forms because they're always attaching!
Agree that an opt out for autmatic attachements is needed. We are expiriencing the same issue and have a posted another thread on the topic a few months ago.
It is an administrative burdon for some of our teams to sift through the attachements to find the relvant document or document version. It is also frustrating that we can't clean out the attachements as they often become reattached after we delete.
My firm has code in our own web product that is able to recognise attachments within an email and attachments that are part of the body text such as signiture. It's not that difficult and could be implemented to at least get rid of all the image files.
Yes, this is a nightmare as we save key documents in the attachments section that we need to refer back to so trawling through loads on unwanted files is very timeconsuming.
Same issue here! - The 15-20 pixel images that bury the important documents are out of hand and my guess is that is a bug in the feature. All attachments get re-added after you delete them as well.
